The Consumer’s use of this Website is expressly conditioned on your acceptance of the following terms and conditions. If the Consumer does not agree with any part of the following terms and conditions or does not accept those terms and conditions of booking then the Consumer must not use this site.
Cassidy Travel is licensed as a Travel Agent with the Minister for Public Enterprise. Cassidy Travel is fully licensed and Bonded by the Commission for Aviation Regulation Ireland, licence number 0167. Cassidy Travel is a trading name of Linevana Limited, having it’s registered office at 24/25, Lower Liffey Street, Dublin 1. Cassidy Travel is a fully licensed independent agent and not a tour operator.
OUR RESPONSIBILITY TO YOU FOR YOUR BOOKING
The following are the Terms and Conditions by which Cassidy Travel will process your Travel Arrangements. In these booking conditions the “Consumer”, “you” and “your” mean you, the person who takes or agrees to take the holiday or any person on whose behalf you agree to purchase the holiday and who is listed on the Booking, or any other person to whom you transfer a holiday which you have purchased.
Cassidy Travel is acting as an agent on behalf of all of the suppliers, (including airlines, transport companies, cruise companies and accommodation providers) in your booking.
This site, and each of its modules, is the copyrighted property of Linevana Limited, trading as Cassidy Travel, and/or it's various third party providers and distributors. Much of the content found on this site is owned by the third party providers and the distributors. None of the content or data found on this site may be reproduced, sold, transferred, or modified without the express written permission of Linevana Limited, trading as Cassidy Travel and/or it's third party providers and distributors.
You may only use this site to make legitimate reservations or purchases and shall not use this site to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.
You may only use this Website
You agree that you shall not:
We endeavor at all times to ensure that the details of all products, including prices, displayed on our websites are accurate. However, due to the high volume of flights, hotels and other products offered for sale on our website, it is inevitable that, in exceptional cases, mistakes will arise. We cannot accept liability for any errors or omissions of this nature. In cases where details of an individual product other than price are materially incorrect we will offer you the choice of continuing with your booking or cancelling with a full refund of monies paid on the individual product. Where inaccuracies relate to the understatement of the price of a specific product you will be offered either a full refund of monies paid on that booking only or the opportunity to maintain that booking on receipt of the additional payment necessary. Whilst we have taken every due care and diligence with the production of our website and price list, there may however be occasions beyond our control where certain fares are withdrawn by the airline. We will not accept responsibility if for any reason these fares are withdrawn. Special offers advertised on our website are subject to supply and demand and may be withdrawn or may not be available at any given time. No compensation is payable in the event of withdrawal of any fares. Airfares are not guaranteed until tickets are confirmed and purchased. All fares are subject to confirmation and change prior to ticket issue.
All offers are subject to availability and may be withdrawn at any time. You must ensure that all of your details are correct at the time of booking (i.e. Full name(s) of travellers as shown on their passports, correct email address, telephone numbers, postal address etc.,
Please note that any changes or alterations to your booking trip will need to be confirmed in writing and will only be accepted from the “lead name” on the booking.
When you make a booking, you guarantee that you have the authority to accept, and do accept these terms and conditions on your behalf and on behalf of all of the members of your party. Furthermore, if you are making a booking for more than one person, then you are responsible for all payments due from each and every party member for whom you are making the booking. It is your responsibility to ensure that any information which is given to you by us or any of our employees or suppliers is passed on to all members of your party. Any information which we give to you shall be deemed as given to each and every party member for whom you are making or have made a booking. You will be considered the lead name on the booking. Cassidy Travel cannot be held responsible if the documents do not arrive due to an incorrect email address being provided or due to Spam email settings on your computer or if for any other reason documents fail to print on your printer. Pease note that any changes/amendments or alterations to your booking will need to be confirmed by you, the lead name, and may be subject to charges.
The DEPARTMENT OF FOREIGN AFFAIRS (DFA) may have issued information about your holiday destination. You are advised to check whether or not such information has been issued on the internet under the address www.dfa.ie prior to raveling, alternatively you may contact the DFA direct in their office in Dublin on 00 353 1 4082000 or alternatively please contact the relevant Embassy.
All flight, hotel and car rental prices are subject to availability and offers may be withdrawn or amended at any time without prior notification. Linevana Ltd., trading as Cassidy Travel accepts no liability should any such offer be withdrawn or amended. In some instances, online check-in may not be available when flights are booked with various airlines. You will be required to check in at the desk at your departure airport on the day of travel. AIRLINE CODESHARES Many airlines operate on a code share basis with their commercial partners. This means that a flight can be operated on one carrier’s behalf by a partner airline and quite possibly more than one flight number. This is common practice with the majority of carriers. The code share agreement may result in a different partner airline flying the route or portion of the route with a different aircraft seat configuration. E-TICKETS Most airlines offer only electronic confirmation of your reservation, or “e-ticketing” on certain routes. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your spam/junk email settings. You can ensure your e-tickets get to you by adding Cassidy Travel to your “safe site” list. You must notify us immediately if you change your e-mail address or contact telephone number after making a booking with Cassidy Travel. In addition, please check that the name on your passport matches the name on your ticket and/or booking confirmation. It is your responsibility to advise us if you have not received your e-ticket confirmation or if there are any issues with names etc., FLYING TIMES In your itinerary from www.cassidytravel.ie flight times are given for guidance only. All departure/arrival times on your flight ticket are provided by the airlines concerned and are estimates only and are subject to change, even at short notice. They may change due to air traffic control restrictions, weather conditions, operational/maintenance requirements and the requirement for passengers to check in on time. We are not liable if there is any change to a departure/arrival time previously given to you or shown on your ticket or for any other alteration to your flight by the relevant airline. Also please note that where a sector of a flight itinerary is not utilized without contacting the carrier directly any remaining sectors may be subject to cancellation without further notification. Failure to utilize the outbound sector will, in most case, result in the forfeiture of the inbound flight. Where any of the above situations arise, we are unable to accept responsibility for any losses or costs incurred. It is for this reason that you are required to reconfirm your flights with the airline in accordance with the airline’s terms and conditions and applicable reconfirmation deadline. For all air travel it is your responsibility to check the departure and arrival times of your flight at time of travel. Please note airline flight timings are provided on the 24-hour clock. We are unable to make any special arrangements for you if you are delayed as these matters are at the sole discretion of the airline concerned and their handling agents at the relevant airports. Please note that the times shown on your ticket or itinerary are the departure times of the flight. Check-in times, as advised by the carrier or in the airline’s timetable are the latest times at which passengers can be accepted for travel. Allowing the necessary time to compete all formalities. Flights cannot be held up for passengers arriving late and no responsibility can be accepted by us or the airline in such cases. SEAT REQUESTS We have no control over the airlines’ allocation of seats and so, if you have a particular seat request, you purchase your required preference at the time of booking your flights or alternatively you should check-in at the airport as early as possible if you do not wish to pre-book your seat. There is a charge involved for all pre-bookable seats and these charges vary depending on the seat allocation. We cannot guarantee that any requests will be met. DIRECT FLIGHTS Please note that a flight described on your flight ticket as “direct” will not necessarily be non-stop. A flight that is described as direct is one where there is no need to change aircraft during the journey. PREGNANCY AND CHILDREN Please note that most airlines refuse to carry women who will be 28 weeks or more pregnant on the date of return travel. Please check with the airline concerned as their rules may vary and also consult your doctor. We recommend you carry a doctor’s note or certificate with you, which will ensure your due-date is verified. Infants must be six weeks old or more to travel by air and must either sit on an adult’s lap or occupy a seat. Please contact the airline you are travelling with for details of appropriate seats. Infants will be required to sit on an adult’s lap for take-off and landing irrespective of whether or not they occupy a seat. Children aged two or more must occupy a seat and please note if a child reaches the age of two prior to the return date of travel, a full child seat must be purchased. As indicated above a child must be under two years of age on the date of their return fight to be entitled to the infant fare level which is usually 10% of the International Air Transport Association’s (or IATA’S) published fare. Airlines regard those aged 0-23 months for the entire travel period as infants, and those ages 2-11 years for the entire travel period as children. Any other person is required to pay the adult fare. GOVERNMENT IMPOSED TAXES, FEES AND CHARGES The price of your flight may include taxes, fees and charges, which are imposed on air transportation by government authorities. They may represent a significant portion of the cost of air travel and are either included in the fare or shown separately on your ticket. You may also be required to pay taxes or fees or other charges not already collected, for example, it is not always possible to include all departure taxes on your ticket(s). In some cases departure taxes must be paid direct by you locally to the Government of the country you are departing from and are therefore non-refundable by us. Please note some departure taxes are collected in cash in certain countries and it is therefore advisable to check this before travel as this information changes from time to time. THE COMMISSION FOR AVIATION REGULATION IRELAND (CAR) AND THE IRISH ASSOCIATION OF TRAVEL AGENTS (ITAA) Linevana Ltd., trading as Cassidy Travel holds a licence issued by the Commission for Aviation (CAR) www.aviationreg.ie It should be noted that this licence includes some but not all products sold on this site. Linevana Limited trading as Cassidy Travel holds full ITAA membership. We are also accredited by the IATA. Travel arrangements offered on this site tend to fall into 2 main categories: 1) PACKAGE HOLIDAYS AND TOUR OPERATOR HOLIDAYS Where Package Holidays are offered for sale these are supplied by leading Irish Tour Operators for an inclusive price. These arrangements will typically include transportation (usually schedule or charter flights on fixed departure dates and for a fixed duration), accommodation, transfers and representative services in resort for an inclusive price. Package holidays are protected under the Tour Operator’s own CAR Licence. We act as agents for licensed tour operators. 2) Flight only and or individual travel arrangements Flight and hotel arrangements generally offer much greater flexibility than Package Holidays giving the traveller the opportunity to choose from a vast array of flights for a range of durations. To these arrangements can be added accommodation, car hire, transfers, and travel insurance as required. Each booking is a separate and distinct booking and our bookings, even though they may be linked to the same dates of travel do not constitute a package holiday. All bookings are purchased individually at their own individual price. The total price for several bookings is the sum of the price charged for each individual booking, which will include Cassidy Travel’s commission. Charter flights – all charter flights available on this web site are fully protected via the scheme operated by the Commission for Aviation Regulation (CAR). Refunds are provided by CAR, if applicable, direct to you. All of these arrangements clearly carry the message on the acknowledgement and confirmation pages and on the confirmation email you receive. COMMUNITY LIST In accordance with European regulations we are required to bring to your attention the existence of a “community list” which contains details of air carriers that are subject to an operating ban within the European Community. The Community List is available for inspection at http://ec.europa/transport/air-ban/doc/list.en We reserve the right to change your airline in the event that the airline is blacklisted under the EU Regulations. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. BAGGAGE (SCHEDULED AIRLINES) In certain cases you will be permitted a free checked baggage allowance and a free cabin baggage allowance, although this will mainly apply on long-haul flights. The limits of which may differ by airline, class and/or route. It is recommended that cabin baggage be kept to a minimum. Extra charges may apply for checked baggage in excess of the permitted allowance. Please check with the airline for more specific information as these rules vary from time to time. You can refer to www.iata.org/bags for information and links. For safety reasons dangerous articles must be packed in checked in baggage. Restricted articles include, but are not limited to, compressed gases, corrosives, explosives, flammable liquids, and solids, radioactive materials, oxidizing materials, poisons, infectious substances and briefcases with installed alarm systems. Restrictions apply to all cabin luggage and in particular regarding liquids and we recommend you contact the applicable airline prior to travel. BAGGAGE (NO FRILLS) In certain cases you will be offered the option to book baggage at an extra cost at the time of the on-line booking. Cassidy Travel does not accept responsibility for any changes made by the airline before departure. You are advised to be aware of the maximum baggage allowance and on-board baggage restrictions imposed by the airline. Cassidy Travel will not accept responsibility for any incurred excess baggage charges imposed by the airline. Please refer to the relevant airline for baggage policies which will include information on checked in luggage and hand luggage, in particular if this is permitted and restrictions and weight etc. DENIED BOARDING, CANCELLATION OR FLIGHT DELAYS Pursuant to Regulation EC261/2004 airline passengers are granted new rights including, in certain circumstances, the right to cancel their flight and receive reimbursement of the cost of the flight from the airline. Full details of these rights will be publicised at EU Airports and will also be available from the affected airlines. The reimbursement of the cost of a flight that forms part of your travel itinerary does not change the booking conditions of the other travel arrangements. Please note that if you have booked a package holiday full details of these rights will be published at EU Airports by the relevant charter airline and will also be available from the affected airlines. However, please note that reimbursement of the cost of the flight that forms part of a package holiday is the responsibility of your holiday airline and will not automatically entitle you to reimbursement of the cost of your holiday. Further information may be found on http://ec.europa.eu and please note reimbursement is the responsibility of the airline and you must contact them direct and state you are applying under EC261/2004. ONE WAY TICKETS Please note that some one-way tickets (inbound), e.g., Bangkok to London, shown on our site can only be purchased in conjunction with a valid ticket from Ireland. Airlines retain the right to cancel one-way tickets that do not adhere to this rule as they may not conform to Visa regulations from the countries involved. For further information please email via the “contact us” section of this site.
All hotel prices are subject to availability and offers may be withdrawn or amended at any time without prior notification and Cassidy Travel accepts no liability should any such offer be withdrawn or amended. The following hotel booking conditions form the basis of the contract between you and Linevana Limited trading as Cassidy Travel. The contract shall be governed in all aspects by Irish Law and shall be subject to the exclusive jurisdiction of the Irish Courts. These terms and conditions constitute the terms upon which Cassidy Travel has arranged the provision of accommodation only for you. These terms refer to all bookings made by telephone, fax, email or via the online system. Please check your documentation carefully as soon as you receive it. If there are any incorrect details, please ensure you notify us immediately, as it may not be possible to make changes at a later date. Linevana Ltd., trading as Cassidy Travel acts as an agent only and is not the principal. Our Responsibility to you for your Booking As we are acting as an agent only we have no liability for any of the accommodation arrangements and in particular we do not have any liability for any illness, personal injury, death or loss of any kind, unless caused by our negligence. Any claim for damages or injury, illness or death arising from your stay in the accommodation, must be brought against the owner of the accommodation and will be subject to the jurisdiction of the law of the country in which the accommodation is based. Any such event must be notified immediately to the property management and our supplier and failure to do so may result in their rejection of any such claim. Website Whilst we undertake to take every due care and diligence with the production of our website and price list, errors or omissions may occur from time to time. For example, there may be occasions beyond our control where certain facilities/room types are withdrawn by the accommodation providers. Cassidy Travel will not accept responsibility if, for whatever reason, these facilities/room types are withdrawn. No compensation is payable in the event of the withdrawal of any such facilities/room types. Room Types A “Double Room” does not guarantee a double bed. A Double Room means a room for two persons, furthermore, please note a room sold as a “Twin Room” does not guarantee twin beds. A “Triple Room” means a room for three persons and the third person may be required to sleep on a sofa bed or a smaller bed. A “Quad Room” means a room for four persons. If you require either 1) A double bed in the room, or 2) single beds in a room, please REQUEST them at the time of booking. Prices Prices are subject to change, however, once a booking is made and payment is received in full, whatever happens to the Euro, the price of the accommodation will not be subject to change. We reserve the right, however, where an error or omissions occurs, to notify you and refund in full any monies paid or alternatively seek to recover the balance of monies due. Star Ratings Star Ratings are provided as a guide and are used to symbolize the overall quality, level of service, food standard and range of facilities available at any given property. The criteria applied within each country will vary depending on the specific requirements established by the relevant issuing body/tourist authority and are provided to you for information purposes only and are not guarantee or warranty of any kind by Cassidy Travel. Linevana Ltd., trading as Cassidy Travel will is not responsible for any errors or omissions on the part of third party suppliers. The Facilities Please read the description of the hotel for other hotel policies applicable to your stay. You must be at least 21 years of age to check in to hotels in Las Vegas. Generally, other hotels may require one person checking in with a party to be 18 years or over. Please note that the hotels booked by us for you re not exclusive to Cassidy Travel and we are not responsible for the limitation in facilities because of other hotel guests or their activities. Cassidy Travel will not accept responsibility for hotel content (including images, facility listings, etc.,) displayed on our website. Hotels may change facilities and property features without prior notice to Cassidy Travel, however we will endeavor to provide the most up to date information possible. It is also the responsibility of you, the customer, to confirm facilities directly with the hotel at the time of travel. Please note that some hotel/establishments will charge a security deposit on check in. There may also be other charges, including resort fees, all of which are outside the control of Linevana Ltd., trading as Cassidy Travel and are not included in the overall cost. Linevana Ltd., trading as Cassidy travel does not accept responsibility for any errors or omissions on the part of third party suppliers, all of which are totally outside of our control. Local Taxes not included in Hotel Cost Please note that there may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking, e.g., local taxes, sales tax, etc. There are also resort fees payable in some hotels in the USA which may not be included in the price paid at the time of booking. Any local taxes will be payable by you directly to the hotel at the time of check-in/check-out. Description and Photographs All pictures and descriptions are displayed in good faith. Please note that in certain circumstances, beyond our control, accommodation descriptions may be affected, such as sea views, which may be obscured by greenery, such as trees. We do try to maintain up to date information on any changes and therefore details printed should be regarded for general information only. Accommodation categories and star ratings shown on the website are provided by the accommodation and are awarded by the local authorities in the country the hotel is situated. Please note that standards can vary between accommodations of the same category in different countries and it is therefore important to read the accommodation details in full. Group Bookings Parties of 10 persons or more is classed as a group booking and must not be split into multiple smaller bookings. Booking Ages It is a condition of the booking that we do not accept any bookings/reservations from a person aged under 18 years old. If it comes to our attention that a booking has been made by a person under the age of 18 years old, then we are entitled to cancel the booking and this will not be considered a breach of the terms and conditions of booking. No refunds will issue. Check-In/Check-out Check-in times are normally between 15:00 – 16:00 hours on the day of arrival. Check-out at the property is generally between 10:00 am and 12:00 hours on the day of departure. Check-in and Check-out times vary depending on the property type. Delays On occasion there may be delays or missed departures due to the failure of transportation or other circumstances. Cassidy Travel cannot be held responsible if the accommodation is not available on arrival unless the property is notified directly using the telephone number provided on the voucher. Refunds will not be given for any “no-shows”. Building Work Please note that due to continuous re-development throughout the world there is always going to be some building work going on in or around various properties. Provided that we are made aware by the property that any such work is liable to interfere with your enjoyment of your holiday, then we will advise accordingly. However, please note that the accommodation has no liability to inform us of any building work in the surrounding area outside of their property. Cancellations and alterations by you, the Consumer If you, or a member of your party wishes to cancel or alter a booking, then written notification must be provided to Linevana Ltd., trading as Cassidy Travel. The date of cancellation will be the date we receive the written notification. In the event of cancellation, the following cancellation charges will apply: Your hotel is supplied by a third-party agency. These third-party agencies will have additional cancellation policies that may be applicable and in addition your chosen hotel will typically also have its own cancellation policy. We will pass on such policies that the hotel or third-party agency has imposed in relation to cancellation to you and we will have an additional €35.00 Euro ADMINISTRATION FEE. This €35.00 Euro does not include the supplier cancellation charges. Refunds inevitably take some time to process and you should allow 8-12 weeks for payment to be received back and refunded to your original card. In the event that we are required to apply the results of compensation claims from airlines or other suppliers, we reserve the right to charge a handling fee to cover resources needed to process these. Please note in some instances accommodation is non-refundable. Alterations made by you Prior to Departure In the event of an alteration, the following administration charge will apply. €25.00 Euro per booking for each change made after the booking is confirmed. Please note that this applies for changes made up to 28 days prior to commencement of travel. Charges made less than 28 days prior to travel may incur higher charges or may be regarded as a cancellation. Alterations made by us Prior to Departure It is unlikely that we will need to make any material alterations to the accommodation booked, however, if we do, a comparable or superior standard will be offered. If this is not acceptable we will offer a full refund on the accommodation only. If a lower standard property is offered and accepted, we will make compensation as follows: • More than 56 days prior to departure – no compensation • 56-28 days €5.00 Euro per person • 27-15 days €10.00 Euro per person • 14-0 days €20.00 Euro per person Confirmed bookings In very rare cases an accommodation may not honour a confirmed booking. This is totally outside of our control and in the event this happens, we will provide a full refund of the cost of the accommodation. Linevana Ltd., trading as Cassidy Travel does not accept responsibility in respect of any costs, losses, or damages that may be incurred in connection with any confirmed booking cancellations, since such cancellation is outside of our control. Accommodation Over Booked on Arrival In the very unlikely event that on arrival the property cannot provide the accommodation booked, it is the responsibility of the property to find an alternative property of similar standard. Linevana Limited, trading as Cassidy Travel has taken every precaution to ensure that all of the properties are fully licenced and professionally managed so that any such occurrences are extremely rare. Furthermore, Linevana Ltd., trading as Cassidy Travel accepts no responsibility for any costs, losses or damages that may be incurred in connection with relocation of accommodation because such relocation is outside of our control. Complaints Any complaints must be immediately brought to the attention of the relevant accommodation in resort, in order to try to resolve the problem there and then, in order to minimise any inconvenience. If you fail to follow this procedure we cannot be held responsible, as some Hotels/Properties will refuse to deal with any complaints which have not been notified in resort. The Hotel/Property must be given a reasonable opportunity to correct the situation from the outset. You will also be provided with a telephone number for our supplier and you should also notify them of your complaint. We regard it as unreasonable if you fail to deal with the matter whilst in resort and therefore if you fail to follow the above procedure we will not regard ourselves liable for your failure to deal with the matter locally. All post-holiday complaints must be notified to us in writing within 28 days and will be handled in accordance with company policy. Special Requests We will always, where possible, pass on any requests to a hotel/property however please note that NO GUARANTEE CAN BE GIVEN that a request will be honoured. Special requests are at the total discretion of the accommodation providers and any reservation made will not be conditional upon the confirmation of a special request. Travel Insurance We strongly recommend that you do not travel without adequate travel insurance for your own protection and peace of mind, please be aware that some airlines may not allow you to travel without insurance. It is your responsibility to ensure that you purchase adequate travel insurance for your needs and we will be happy to recommend a policy to you.
Minimum Age All car suppliers have a minimum age to be able to rent without incurring any extra charges. This is normally 25 years and above. Drivers between the ages of 21-24 will always incur an extra surcharge which is payable locally and is subject to tax and is nonrefundable. These fees can range from €10.00 Euro per day and from US Dollars 25 to 50 in the United States. Once you have selected your car please read the car rental rules where you will be able to find the amount payable. Maximum Age There are very few locations which have an upper age limit. These can vary from the age of 60 upwards. If you are over the age of 60 it is your responsibility to check with the rental supplier for eligibility. If you fail to check and you are over the age limit you may not be given the car. Rental Deposit Car Rental agencies only accept credit cards for securing your deposit at the rental location. You must use a credit card and it must be the driver’s credit card. We will not be liable for any compensation or otherwise if you do not have a credit card at the time of collecting the car and if you are refused rental by the supplier. Please note extra charges may apply on collection of your hired car, despite having paid in full at the time of booking, we cannot be held responsible for any such charges which are at the sole discretion of the car hire company. Driving Licence A Valid Driving Licence is required for all drivers. The licence must be valid at the time of rental and remain valid throughout the rental period. We will not be liable for any compensation or otherwise if you fail to show a valid driver’s licence to the supplier and are refused rental. Irish Licence Holders If you do not present your driving licence you will not get a vehicle. If your licence is written in Chinese, Russian or any “picture” script you will need to obtain an international driver’s permit before you travel from your country of residence. Excess Waiver Although our rates are fully inclusive there is always an excess to pay. This means that in the event of an accident/damage or theft, the driver will be expected to pay the first part of the claim. This can vary depending on the car you hire and the destination you are travelling to. Late Return of Your Vehicle The rental rate is calculated based on the return time agreed when picking up the vehicle. If the vehicle is kept longer than originally planned, you may be liable for an overcharge. Rental Agreement The Rental Agreement is given to you to sign when you pick up your vehicle. This contains all of the information about your rental and it is your responsibility to check this document carefully before signing. You must also retain a copy. Cassidy Travel will not be liable in relation to any breach of this agreement. Child Safety Seats Children from their third birthday up to their 12th birthday or up to 135cm in height (whichever is attained sooner) must be restrained in a suitable sat in the rear of the vehicle. The law states that it is the responsibility of the driver of the vehicle to comply.
It is the responsibility of the leas passenger travelling to make sure that they hold the correct passport and visa requirements for every person on the booking. Linevana Limited, trading as Cassidy Travel will not be held responsible for any financial loss or costs incurred as a direct result of the failure of the lead passenger to ensure the correct passport and visa requirements are met. The information in this section is valid for Irish Citizens only. Non-Irish Citizens must consult the Embassy of their destination and the Office Immigration Department regarding any special documentation they may require for the countries they are visiting and transiting and/or for return to Ireland. It is your responsibility to check with the applicable Embassy or Consulate to see whether the destination(s) that you are visiting requires a visa, especially if you do not hold an Irish Passport. If you fail to do so, you will be solely responsible for any costs, loss or damage, which you or we incur as a result of the failure to carry out the above action. It is also important to remember to include all transit points of your journey, which may also require you to obtain a Visa. Please note that most countries require that your passport is Valid for Six months beyond the period of your stay. Some countries apply different rules and you should contact the Embassy or Consulate of your destination for the relevant and up to date and current information. Please note that all children require their own Passport for travel. It is vital that you ensure that your passport is legible and intact. Any sign of damage could result in a refusal of carriage or entry into your country of destination. If you hold an Irish Passport and require information in respect of the validity of your passport, procedure and time required to apply for a passport or renew an existing passport, the regulations in respect of minors, or if your passport has been lost or stolen, you can contact the Passport Office: Passport Office, Knockmaun House, 42-47, Lower Mount Street, Dublin 2. Telephone: 00 353 (0) 1 6711633 Out of hours Emergency: 00 353 (0) 1 4082000 www.dfa.ie It is your responsibility to obtain the appropriate visa for your destination(s) and any applicable transit point. If you require information in respect of current visa requirements, procedure and the time required to apply for the applicable visa, we recommend you contact the Department of Foreign Affairs or check with the applicable Embassy or Consulate to see whether the destination(s) that you are visiting requires a visa. Please note that specific requirements for specific countries can be complex and subject to change at short notice. The name on the Passport must match the name on the ticket, otherwise you may not be able to travel and insurance may be invalid. If, after booking a holiday, but prior to travel, any member of your party changes their name, e.g., as a result of marriage or otherwise, you must notify us immediately so that we can endeavor to make the necessary changes to your holiday documentation. Please note that a change in name may incur charges or the purchase of a new ticket. All of these charges and fees will be payable by you. For Travel to the United States of America it is important to note the following: A Visa will be necessary for entry into the United States of America (USA) unless passengers are eligible under the Visa Waiver Program (VWP). The VWP allows holders of full Irish Citizens Passports who have the right of abode in Ireland to complete a Visa Waiver Form and submit this prior to travel. You must ensure that you comply with all USA Government requirements as per the Visa Waiver Form before confirming your booking. All Irish Passport holders, including children, travelling to the USA under the Visa Waiver Program will need their own machine-readable passports (MRP). This means that anyone without a MRP, including children will need a visa to travel to the USA. If you have a serious communicable disease of public health significance including HIV you are not eligible to travel on the Visa Waiver Program, and must possess a valid visa for entry into the United States of America. If you have ever been arrested or convicted for any reason in any country, even if the arrest did not lead to a conviction, including driving offences, you may require a visa and should consult the US Embassy directly (details are below) For further details on entry requirements for the USA and the VWP (as there are some restrictions and requirements which may change from time to time), please check the US Embassy website at http://dublin.usembassy.gov You should also seek the advice on any vaccinations and precautions that may be compulsory or recommended from a health professional your GP, practice Nurse, Pharmacist or travel health clinic – ideally at least twelve weeks before travel. You may also contact the World Health Organisation on www.who.int for further advice. Note: The relationship between the Firm and the Member is that of lawyer and client and subject to the usual rights of privilege and confidentiality. A member shall not, without the prior consent in writing of the adviser, disclose to any person the contents of any communication (whether written or oral) from the adviser to the Member. For these purposes absolute privilege shall be deemed to attach to all such communications and the said privilege shall be that of the adviser and the member jointly and neither party shall be entitled to disclose any such information without the prior consent in writing of the other.